Hello Dr. Ellie,
WOW! I’m impressed!!
I received my Zellies order yesterday. That was fast. But what really impressed me was how the order was packaged. When I removed the bubble-wrap and saw my products wrapped in your logo gift-wrap I was surprised. I don’t recall any company doing that… at least not in the past 30 years. This clearly sent the message that “these are something special” and deserved the extra attention. Plus, the enclosed gift pack was something I had not expected.
I’ve owned several businesses and I have to tell you that you are “right on” with your marketing. You really “WOW” your customer and give them more than they expect. That’s the secret to building a loyal customer base. Not many companies go the extra mile these days… and the ones that do stand out. But the product has to perform, too…
…And yours does! These mints are delicious. They are exactly what I’ve been searching for… a replacement for Tic-Tacs and all the other sugar and artificial sweetened mints out there. Plus, they’re actually good for my teeth!
I will definitely be sharing them with friends and ordering more. The summer berry flavor sounds delicious. I can’t wait to order some of those. Please let us know when they’re ready.
Thanks, again, for your attention to excellence both in your product and your marketing!
Have a great weekend.
I did not have the same experience with presentation and packing. Also the speed of shipment was kind of slow. Maybe it is because they have more orders now and the orders are fulfilled.